Privacy Policy

Introduction

Senira GmbH ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website senira.world or use our compliance services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

The data controller responsible for your personal data is:

Data Collection

We collect and process the following types of personal data:

Information You Provide Directly

• Contact information (name, email address, phone number, company name)
• Communication preferences and enquiry details
• Information provided in forms, surveys, or correspondence
• Professional information relevant to our services

Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, referral sources)
• Technical data collected through cookies and similar technologies
• Location data (general geographic location based on IP address)

How We Use Your Information

We process your personal data for the following purposes based on legitimate legal grounds:

Service Provision (Contract Performance)

• Providing compliance consulting services
• Responding to enquiries and communications
• Managing client relationships and service delivery
• Processing payments and maintaining records

Legitimate Business Interests

• Improving our website and services
• Conducting market research and analysis
• Preventing fraud and ensuring security
• Managing our business operations

Legal Compliance

• Complying with legal and regulatory requirements
• Maintaining records as required by law
• Cooperating with law enforcement when required

Consent (Where Applicable)

• Marketing communications (with your explicit consent)
• Non-essential cookies and tracking
• Special category data processing (where applicable)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal data in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and providing our services. These providers include:

• Web hosting and cloud storage providers
• Email marketing and communication platforms
• Analytics and advertising services (Google Analytics, Google Ads)
• Payment processing services
• IT support and security services

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The nature of the data and the purposes for which it is processed
• Legal and regulatory requirements
• The need to resolve disputes or enforce agreements
• Legitimate business interests

Typically, we retain client data for up to 7 years after the end of our business relationship, website analytics data for 26 months, and marketing data until you opt out or for 3 years of inactivity.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Binding corporate rules
• Certification schemes and codes of conduct

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at privacy@senira.world or +49 30 9034297. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage and backup procedures

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us:

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws. The relevant supervisory authority for Senira GmbH is: